Estimated delivery time
Standard: 1-2 business days
18+ age restriction
18+ Age verification upon delivery
Customer Service: 057 12 00 69
Monday-Thursday: 09:00-17:00
Fridays: 09:00-15:00
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IQOS ILUMA Pebble Grey is a heat‑based system that is used together with compatible LEVIA sticks.
IQOS ILUMA Pebble Grey is a heat‑based device that uses heat‑not‑burn technology. The product is not a traditional e‑cigarette and does not use e‑liquid. The device heats compatible SMARTCORE sticks with induction‑based technology, where the heating occurs inside the stick. The design means the holder does not need to be cleaned between uses.
IQOS ILUMA consists of a holder and a charger. When a compatible SMARTCORE stick, for example LEVIA sticks, is placed in the holder the heating activates automatically. The system does not use a coil, tank or liquid and is a separate product category from e‑cigarettes. The device can be used twice in a row before it needs to be placed back in the charger.
The technology means the stick is heated to a controlled temperature without combustion. The SMARTCORE sticks have an internal component that enables the heating, which means the holder does not need cleaning. When a stick is spent it is removed and disposed of according to local guidelines.
Insert a compatible SMARTCORE stick into the holder. The device activates automatically. When the session is finished the stick is removed and disposed of. The device is charged in the charger between uses.
Contains nicotine which is a highly addictive substance. Age limit 18 years.
| Brand | IQOS |
|---|---|
| Categories | Heat Not Burn |
| Available | In stock |
Standard: 1-2 business days
18+ Age verification upon delivery
Monday-Thursday: 09:00-17:00
Fridays: 09:00-15:00
You must demonstrate an actual defect
Keep the defective product - do not dispose of or use it • Please keep the original packaging and the product’s markings if available. You can make a complaint about a faulty product even without the original packaging.
Wrong or incorrect item - contact support first
Email customer service with your order number and a description of your enquiry.
You can email us to notify us that you wish to withdraw from your purchase. The withdrawal form is optional.
Important for your consumer protection