Estimated delivery time
Standard: 1-2 business days
18+ age restriction
18+ Age verification upon delivery
Customer Service: 057 12 00 69
Monday-Thursday: 09:00-17:00
Fridays: 09:00-15:00
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Standard: 1-2 business days
18+ Age verification upon delivery
Monday-Thursday: 09:00-17:00
Fridays: 09:00-15:00
You must demonstrate an actual defect
Keep the defective product - do not dispose of or use it • Please keep the original packaging and the product’s markings if available. You can make a complaint about a faulty product even without the original packaging.
Wrong or incorrect item - contact support first
Email customer service with your order number and a description of your enquiry.
You can email us to notify us that you wish to withdraw from your purchase. The withdrawal form is optional.
Important for your consumer protection

Freebase is unprotonated nicotine. Nicotine salt is formed with an acid, while hybrid is a recipe designation for both freebase and nicotine salt. The strength is stated separately in mg/ml.

The 10 ml limit applies to nicotine-containing refill containers, both salt and freebase. Nicotine-free shortfills may contain more liquid and are supplied with room left in the bottle. Liquid volu...

Choose e-liquid based on the coil’s wicking and wattage range. VG/PG affects viscosity, while nicotine strength and flavor profile describe other characteristics.

Freebase and nicotine salt are two forms of nicotine. Here, we explain the differences in chemical form, throat hit and flavor, as well as how nicotine form differs from strength and product format.
Quick answers to common questions about the product before you buy.
No. The watt setting belongs to the coil and the device. For adjustable power, the coil's specified range is used, with its lower limit as the starting point.
No. Store it in a dark and dry place at 5–25 °C, with the cap tightly closed. Direct sunlight and heating should be avoided.