Estimated delivery time
Standard: 1-2 business days
18+ age restriction
18+ Age verification upon delivery
Customer Service: 057 12 00 69
Monday-Thursday: 09:00-17:00
Fridays: 09:00-15:00
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Standard: 1-2 business days
18+ Age verification upon delivery
Monday-Thursday: 09:00-17:00
Fridays: 09:00-15:00
You must demonstrate an actual defect
Keep the defective product - do not dispose of or use it • Please keep the original packaging and the product’s markings if available. You can make a complaint about a faulty product even without the original packaging.
Wrong or incorrect item - contact support first
Email customer service with your order number and a description of your enquiry.
You can email us to notify us that you wish to withdraw from your purchase. The withdrawal form is optional.
Important for your consumer protection
Quick answers to common questions about the product before you buy.
No. The liquid fits mesh coils for refillable MTL systems with low power and support for 50/50 liquid. Not all mesh coils have these characteristics.
The cotton needs time to absorb the e‑liquid before activation. A filled pod does not mean that the new coil's cotton is already fully saturated.