Shipping & Delivery – Frequently asked questions

With a parcel locker you pick up the package when it suits you. We ship to parcel lockers with Instabox, Budbee Box and CityMail. Which ones are available for your address are shown at checkout.

1. Choose a parcel locker at checkout.
2. When the package has arrived you will receive an SMS or a notification in the carrier's app with pickup instructions.
3. Pick up the package in the locker.

Orders are shipped from our warehouse within 1–2 business days. Estimated delivery time is shown at checkout.

You choose the delivery method at checkout. Which options are shown depends on your address and your order.

• Parcel locker: Instabox, Budbee Box and CityMail Parcel Locker
• Agent: PostNord Service Point
• Home delivery: Budbee Home and CityMail home delivery in the evening

The shipping price for each option, and when shipping is free, is displayed at checkout before you pay. Orders are shipped from our warehouse within 1–2 business days.

Yes, if the option is available for your address you can choose Budbee Home or CityMail home delivery in the evening at checkout. You will receive information about the delivery via SMS or in the carrier’s app. Orders are shipped from our warehouse within 1–2 business days.

Yes, select PostNord Service Point at checkout. The package is sent to the agent you choose, and PostNord notifies you when it is ready for pickup. Bring valid identification or use PostNord’s app when you collect the package.

When your order is packed and shipped you will receive a delivery confirmation from us. Afterwards the carrier sends tracking information to you via SMS or email, and you can follow the package in the carrier's app or on their website.